Play for fun, not to escape problems. 789pg provides the tools, guidance, and support you need to keep your gaming experience enjoyable and fully within your control.
At 789pg, we believe that fun and safety can go hand in hand. Responsible gaming is not just a slogan for us — it is at the core of how we operate. From day one, member protection features have been built directly into our system, not added as an afterthought.
We understand that most of our members play for fun and enjoy an exciting entertainment experience. However, we also recognise that a small number of individuals may face challenges related to unhealthy gaming habits. That is why 789pg invests in tools, resources, and a support team that can help anyone who needs assistance — unconditionally and without judgement.
Our responsible gaming policy covers child and youth protection, personal control tools for adult members, self-exclusion programmes, and collaboration with professional support organisations. We hope every 789pg member can enjoy the platform in a fun, safe, and responsible way.
Our comprehensive approach to ensuring every member plays in a safe environment
Set daily, weekly, or monthly limits on your deposits and losses directly through your account settings. These limits take effect immediately and can be reduced at any time. Any request to increase a limit requires a 24-hour waiting period as an additional safeguard.
Set a time limit for your gaming sessions to avoid unintentionally extended play. The 789pg system will send you a reminder as you approach your set time limit, and will automatically end your session once that limit is reached.
Need a short break? Use the temporary pause feature to suspend access to your account for 24 hours, 48 hours, 7 days, or 30 days. Once activated, this pause period cannot be shortened — it gives you the time to step back and think clearly.
For those who feel they need a longer break, the self-exclusion feature allows you to block access to your account for 6 months, 1 year, or permanently. During this period, your account cannot be reactivated upon early request.
789pg enforces strict age verification through a KYC process during registration. We do not permit anyone under the age of 18 to use our platform. Members are encouraged to use parental control software to prevent minors from accessing gambling sites.
The 789pg responsible gaming support team is available at all times. If you or someone you know needs help, do not hesitate to reach out to us via live chat. All conversations are confidential and non-judgemental.
All of the following control tools are available directly in your 789pg account settings. They are designed to give you full control over managing your own playing habits.
Set a maximum daily, weekly, or monthly deposit amount. Limit reductions take effect immediately, while increases require a 24-hour waiting period for your protection.
Set the maximum loss amount you are willing to absorb within a given period. Once this limit is reached, the system will automatically stop your gaming session.
Activate notifications that will remind you after a set gaming session — 30 minutes, 1 hour, or any duration of your choice — so you always stay aware of the time you spend.
Opt out of receiving any promotional offers, bonuses, or marketing communications from 789pg. This helps reduce the temptation to play more than intended.
An example of how a member can manage their gaming limits using 789pg tools:
Ask yourself these questions honestly. This is not a test — it is a personal reflection.
If you decide to take a more serious break, the self-exclusion process at 789pg is simple, quick, and takes effect immediately. Here are the steps:
Access your account using the Login button at the top right corner. Make sure you are logged into the correct account before proceeding with the self-exclusion process.
In your account panel, look for the "Responsible Gaming" or "Account Security" section. All control tools including self-exclusion are available in this section.
Select a suitable duration: 6 months, 1 year, 3 years, or permanent exclusion. We recommend a minimum of 6 months to allow sufficient recovery time.
Enter your account password to confirm your self-exclusion request. A confirmation email will be sent to your registered address. Self-exclusion takes effect immediately upon confirmation.
Even while your account is under a self-exclusion period, the 789pg support team can still be reached for non-gaming assistance such as enquiries about your account balance or fund recovery processes.
Enjoy a fun, safe, and responsible online gaming experience. Register today and make use of all the control tools we provide for your best gaming experience.